Privacy Policy

When you use our portal, we may collect:

• Account information you provide (name, email address, password).
• Application information you submit (pharmacy details, licensure, personnel, facility, compounding practices, and similar professional data).
• Supporting documents you upload (e.g., licenses, certifications, reports).
• Basic technical information generated while using the portal (such as session cookies and error logs).

We use the information you provide to:

• Verify your identity and secure your account.
• Review and process your accreditation application and related communications.
• Respond to your inquiries and operate the accreditation program.
• Maintain and improve the security and reliability of the portal.

We do not sell your personal information. We may share limited information with trusted service providers who help us operate the portal (for example, hosting, email delivery, and file storage providers), and only to the extent necessary to provide those services. We may also disclose information when required by law or to protect legal rights.

Application data is stored in secure, access-controlled systems. Passwords are stored using industry-standard hashing, and uploaded documents are stored in authenticated storage accessible only to authorized reviewers. While we take reasonable measures to protect your information, no system can be guaranteed to be completely secure.

We retain application and account information for as long as necessary to provide the accreditation service, comply with legal obligations, resolve disputes, and enforce agreements.

You may update your account information or change your password from your account settings. You may also request access to, correction of, or deletion of the personal information we hold about you by contacting us. Certain information may be retained as required for legal, audit, or legitimate operational purposes.

We use a small number of cookies that are strictly necessary to operate the portal, primarily to keep you signed in during your session. We do not use advertising or tracking cookies.

The portal is intended for professional use by pharmacies and is not directed to children under 13.

We may update this policy from time to time. When we do, we will revise the “Effective” date above. Significant changes may be communicated through the portal or by email.

For questions about this policy or your information, contact us at:

Pharmacy Compounding Accreditation Council, Inc.
2810 North Church Street, Wilmington, Delaware 19802, USA